![]() ![]() Very odd how it just stopped working at that depth over ARD. Learn to use Apple Remote Desktop on your Mac to remote control other computers, copy files, automate tasks, and file reports. Grant Screen Recording permissions on macOS if you are connecting to a remote computer running macOS For this, you need to grant Parallels Access and Parallels Access Agent screen recording permissions. Now this poor old G4 tower is running 10.4.11 with an ancient Rage 128 Pro graphics card, but it handles its 17inch screen just fine at “million of colors” color depth when sitting in front of it. You can manage computers remotely, send files, and update settings. Once I used the color control on the ARD application to lower the color depth by 1 notch, the next connection worked just fine, with the screen showing up and behaving normally. Error code: 0x204'Microsoft Remote Desktop app is working on 2 Macs that did not get the update. Keyboard commands still worked (I can blindly log in from the loginwindow), though mouse movements did not pass through to the old Mac.Īfter fruitlessly chasing network issues with my AirPort router, the last post at an Apple Discussions thread pointed me to the right direction. Make the PC is turned on and connected to the network, and that remote access is enabled. After that, i can connect to those computers, but it always shows a black screen and i cannot do anything. In Remote Desktop, select a computer list in the sidebar of the main window, select one or more computers, then choose Interact > Lock Screen. Now, some computers were upgraded to WindMay Update 2019 version. ![]() This used to work until recently, when I had nothing but a black screen. I always connect to my domain computers using Windows 10 Remote Desktop in version 1809 without any problems. The story is that I was trying to remote control a G4 dual 500 ( Mystic ) from a MacBook Pro (early 2008). If I try and connect to that session on the server, the black screen appears for me too. Unfortunately, this same symptom usually appears when you have a blocked network port (ARD uses TCP and UDP ports 32), so it may be confusing as to which is the issue.Īfter verifying all network settings and router port forwardings are set up correctly, you might try this if you have an older Mac as the target: move the color slider on the top-right corner of your ARD admin panel to a lower value, and then try to reconnect. We are finding that when a user gets disconnected, whether its VPN drops out, or the Mac goes to sleep and closes the RDP connection, when that user tries to log back into their remote desktop session, they get a black screen. The symptom of this is a black screen when you attempt to Observe or Control the remote machine. ![]() There appears to be some sort of limitation on screen colors when using ARD 3.2.2 to control an older Mac remotely. ![]()
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